Brain Injury Help Center Privacy Policy
As legal service providers in California, the Brain Injury Help Center and its affiliated partners (“we,” “us,” or “our”) are dedicated to safeguarding your personal information. We manage the website https://braininjuryhelpcenter.org/ (referred to as the “Site”). This page outlines our privacy practices concerning the collection, use, and disclosure of personal information (“Personal Information”) from Site users.
We collect and utilize your Personal Information solely to enhance and improve the Site. By accessing and using the Site, you consent to the collection and use of your information in accordance with this Privacy Policy.
Collection and Use of Information
We collect various types of information for different purposes to improve and provide our services to you.
Personal Information
Our website includes features, such as contact forms, where you may choose to voluntarily provide personal information about yourself (“Personal Information”). These features are optional, and there is no requirement to use them. If you submit Personal Information through a contact form, live chat, or other means on the website, that information will be used to respond to your inquiries. Additionally, your voluntarily submitted information may be used to keep you updated on the Brain Injury Help Center’s news and events.
Please avoid sharing any Personal Information that could expose you to civil or criminal liability through contact forms or Live Chat features on this website.
Usage Data
We also collect information your browser sends when you visit our website or access it through a mobile device (“Usage Data”). This data may include details like your computer’s IP address, geographic location, browser type and version, operating system, access dates and times, and the referring and exiting URLs.
If you access our Site via a mobile device, we may also gather data such as your device type, unique device ID, mobile IP address, operating system, browser type, and other diagnostic information.
Log Data
Like many websites, we gather “Log Data” from your browser when you visit our Site. This data may include your computer’s IP address, browser type and version, the pages you visit on our Site, the time and date of your visit, time spent on those pages, and other related statistics.
Tracking and Cookies Data
We use cookies and similar tracking technologies to monitor user activity on our Site and store specific information to enhance its functionality and improve your experience. You can disable cookies in your browser settings, which may reduce the website’s functionality. By continuing to use our website without disabling cookies, you consent to our use of cookies as outlined in this policy.
Cookies are small files containing data, including an anonymous unique identifier, sent to your browser and stored on your device. Additional tracking technologies like beacons, tags, and scripts may also collect and analyze data to improve the website.
Use of Data
We use the data we collect for several purposes, including:
- Assisting you with your free case evaluation and guiding you through your legal needs
- Maintaining and improving the Site and our services
- Notifying you about updates or changes to our Site and services
- Enabling you to participate in the interactive features of our Site when you choose to
- Providing customer support and care
- Analyzing data and providing valuable insights to improve our Site
- Monitoring the usage of our services
- Detecting, preventing, and resolving technical issues
Transfer of Data
Your information, including Personal Information, may be transferred to and stored on servers outside your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those in your area.
If you are located outside the United States and provide information to us, please be aware that your data, including Personal Information, will be transferred to and processed in the United States.
By consenting to this Privacy Policy and submitting your information, you agree to this transfer.
Do Not Track Requests
We do not respond to or take any specific action regarding “Do Not Track” requests from browsers.
Security
The security of your Personal Information is a priority for us. However, it’s important to understand that no method of transmission over the Internet or electronic storage is completely secure. While we use commercially reasonable methods to protect your Personal Information, we cannot guarantee its absolute security. Information transmitted over the internet, including through contact forms and live chat on our website, is not fully secure and should not be treated as confidential. Submitting a form on our website does not establish attorney-client communication, nor does it create an attorney-client relationship.
Service Providers
We may employ third-party companies and individuals (“Service Providers”) to assist in the operation of our Site, provide services on our behalf, or help us analyze Site usage. These third parties may have access to your Personal Information only to perform tasks on our behalf and are bound not to disclose or use it for any other purposes. However, these providers may have their privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party providers.
Links to Other Sites
Our Site may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to their site. We strongly recommend reviewing the Privacy Policy of each website you visit. We do not control and are not responsible for third-party websites or services’ content, privacy policies, or practices.
Children’s Privacy
We do not knowingly collect any personally identifiable information from children under the age of 18. If you are a parent or guardian and have become aware that your child has provided us with personal information, please contact us immediately. Upon discovery that we have collected Personal Information from children without parental consent, we will take steps to delete that information from our servers.
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), as outlined in Section 1798.100 of the California Civil Code, California residents may have specific rights regarding their Personal Information. These rights, which may be subject to certain limitations, include the right to:
- Request disclosure of the Personal Information we collect or hold.
- Request deletion of your Personal Information.
- Access your Personal Information.
- Ensure non-discrimination based on the exercise of your privacy rights.
- Opt out of the sale or share your personal information.
We do not sell or share your Personal Information with third parties for marketing purposes. If you wish to exercise any of your rights under the California Consumer Privacy Act, please contact us through the “Contact Us” section below.
The following categories of Personal Information, as defined by law, may be collected, received from others, or stored by us as part of our business operations or in providing legal services: Identifiers, Personal Information as outlined in the California Customer Records Law (Cal. Civ. Code § 1798.80(e)), Protected characteristics under California or federal laws, Business information, Biometric data, Internet or other electronic activity, Location data, Sensory data, Employment-related information, Private educational information, and inferences drawn from other Personal Information.
You can also reach out to:
- Inquire about the Personal Information we have collected about you.
- Request changes to the Personal Information we hold.
- Withdraw any previously given consent.
Changes to This Privacy Policy
This Privacy Policy is effective as of October 22, 2024 and will remain in effect unless updated in the future. Any changes will take effect immediately after being posted on this page.
We reserve the right to modify or update this Privacy Policy at any time. You are encouraged to check this page periodically for updates. Your continued use of our Site and services following any changes to the Privacy Policy will constitute your acceptance of the modified terms.
If this Privacy Policy is significantly changed, we will notify you through the email address you provided or by posting a clear notice on our website.
Removal of Information and Opting Out
If you wish to opt out of receiving communications, you may do so by clicking the unsubscribe link in our emails or by contacting us directly.
Contact Us
If you have any questions related to our use of your Personal Information, please contact us at:
- Brain Injury Help Center
- 12079 W. Jefferson Blvd.
- Los Angeles, CA 90230
- (866) 576-0936
- wecare@braininjuryhelpcenter.org
